Privacy Policy

At HOMIC APPLIANCES LIMITED, we respect your privacy and are committed to protecting the personal information you provide when using our website, homic.store.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and your rights regarding your personal information.

1. Who We Are

HOMIC APPLIANCES LIMITED

110 Piccadilly Road, Mexborough, England, S64 8LF

info@homic.store

For the purposes of applicable data protection laws, Homic Store Ltd is responsible for the personal information collected through this website.

2. Information We Collect

We may collect personal information when you:

Create an account on our website
Place an order
Contact us
Subscribe to our email newsletter
Request customer support
Browse or interact with our website

Depending on how you use our website, the information we may collect includes:

Full name
Billing and delivery address
Email address
Telephone number
Order and transaction details
Account login information
Information you provide when contacting customer support
Technical information such as IP address, browser type, device information and website usage data

We do not intentionally collect sensitive personal information unless it is necessary and permitted by applicable law.

3. How We Use Your Information

We may use your personal information to:

Process and fulfil your orders
Arrange delivery of products
Process payments
Provide customer service and support
Manage your account
Communicate with you about your orders
Respond to enquiries and requests
Improve our website, products and services
Prevent fraud, abuse and unauthorised activity
Maintain website security
Comply with applicable legal and regulatory obligations
Send marketing communications where you have provided appropriate consent or where otherwise permitted by law

4. Payment Information

Payments made through our website may be processed by third-party payment providers.

We do not normally store complete payment card details on our own servers. Payment information is handled by the relevant payment provider according to its own privacy and security policies.

5. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help provide a better browsing experience.

Cookies may be used to:

Keep the website functioning properly
Remember preferences
Understand how visitors use our website
Improve website performance
Support website security
Provide relevant marketing or advertising where applicable

You can manage or disable cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

6. Sharing Your Information

We may share necessary personal information with trusted third-party service providers who help us operate our business.

These may include:

Payment processors
Delivery and shipping providers
Website hosting and technical service providers
IT and security providers
Analytics and marketing service providers
Professional advisers
Government authorities or law enforcement where legally required

We only share information where there is a legitimate reason to do so and, where required, appropriate safeguards are applied.

We do not sell your personal information to third parties.

7. Data Security

We take reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration or disclosure.

However, no online transmission or electronic storage system can be guaranteed to be completely secure.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders, providing customer support, maintaining business records and complying with legal, tax and accounting obligations.

When information is no longer required, we may securely delete or anonymise it.

9. Your Privacy Rights

Depending on applicable data protection law, you may have rights including:

The right to access your personal information
The right to request correction of inaccurate information
The right to request deletion of your information
The right to restrict certain processing
The right to object to certain processing
The right to data portability
The right to withdraw consent where processing is based on consent
The right to complain to the relevant data protection authority

To exercise your rights, please contact us using the details provided below.

10. Marketing Communications

If you subscribe to marketing communications from us, you may unsubscribe at any time by using the unsubscribe option included in our emails or by contacting us directly.

We will respect your marketing preferences in accordance with applicable law.

11. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.

12. Children’s Privacy

Our website is not intended to knowingly collect personal information from children without appropriate consent where required by law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

13. International Data Transfers

Some of our service providers may process personal information outside the United Kingdom.

Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards are in place as required by applicable data protection law.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business, website, services or legal requirements.

Any updated version will be posted on this page with a revised “Last Updated” date.

15. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact us: